If you are a prolific traveler like me, then you know how costly it can be to pay for hotels or even motels on a nightly basis. In order to subsidize my expense account and trim the rough edges, I enjoy doing hotel compliance audits. These assignments provide more than some extra income and free nights accommodations. Hotel shops also give me the opportunity to sharpen my skills as a secret shopper and a super sleuth. Discretion is absolutely imperative when performing a hotel mystery shop. Keep that in mind foremost. Never reveal your identity! Act like a regular guest and perform the tasks in your assignment with a professional skill and ease that will keep your cover .
Be observant but not obvious. Make sure you read your instructions at the time that you receive your assignment. Often, hotel and motel audits require particular procedures regarding the check in and reservation process. Many companies will give you twenty-four hours from the time you accept the assignment to make the reservation. Usually, this will be done over the telephone. Some companies require you to use a credit card so that the room fee can either be waived by the owner at the time of checkout or reimbursed within a previously agreed upon time frame.
Many hotel and motel assignments are done without any special equipment. Memory exercises are an important part of this profession so find ways to sharpen your memory skills. Meanwhile, also learn how to take mini discreet notes for time, date, names and descriptions. There are the occasional hotel shops that require you to use a hidden spy camera. Now talk about covert! This makes it very real and you feel like a spy the first time that you attach that camera in your clothing and walk up to the hotel desk.
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